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 You are welcome to contact us directly at
(512) 440-8989 Monday through Friday
from 8:30 am to 4:00 pm for appointments or any other patient needs. Our schedule
is open to walk-in emergency appointments between 8:30 am to 9:00 am Monday
through Friday if you need to be seen immediately. Please do your best to call
ahead to schedule an appointment, as appointments made on the same day may
have a wait time. For after hour emergencies, Dr. Poonawala or one of her
colleagues is available for medical advice only, after 4:00 pm on weekdays or on
weekends. No routine medication, antibiotics or pain medication will be called in
when the office is closed. All minors under the age of 18 are required to have an adult (parent or
legal guardian) accompanying them during their appointment visits. We
appreciate our patients and look forward to health and
wellness with you!
In addition to your scheduled appointment, our office spends time and effort to:
 Create and maintain your permanent medical record
Review, interpret and document all lab test results and communicate those results to you
Review current X-ray or scan reports, compare them with reports of previous scans
and when the results are abnormal, consult with the radiologist
Prepare and mail consultation reports, cards and letters
for a follow-up visit
Consult your case with referring or consulting physicians and healthcare providers
Prepare referral letters to additional specialists
Prepare patient educational materials
Conduct medical research relevant to your case
Communicate with pharmacies about your prescriptions
Complete insurance applications and claim forms
Conduct utilization review negotiations with hospitals and insurance companies
Review and manage hospital records
Draft letters
to arrange medical services, equipment, or prescriptions
for your needs
Draft reports and forms, including home health care orders and nursing facility
Coordinate care with specialists, hospitals and auxiliary care personnel
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